LEGAL

Terms of Service

Last updated: March 22, 2026

Welcome to Appraiso. These Terms of Service ("Terms") govern your use of the Appraiso mobile application, website, and services (collectively, the "Service") operated by Appraiso LLC, a Wyoming limited liability company ("we," "us," or "our").

By accessing or using the Service, you agree to these Terms. If you do not agree to these Terms, you must not access or use the Service.

1. Use of the Service

Appraiso provides AI-powered tools that generate estimated values and insights based on user-submitted content (such as images and product information).

You agree to use the Service only for lawful purposes and in accordance with these Terms.

You may not:

  • Use the Service for illegal or unauthorized purposes
  • Attempt to reverse engineer, scrape, or exploit the Service
  • Interfere with or disrupt the Service or its infrastructure
  • Use automated systems or bots to access the Service without permission

2. User Accounts

You may create an account to access certain features of the Service. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your login credentials secure and confidential
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized access or use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.

You may delete your account at any time through the app settings (Settings > Manage Profile > Delete Account). Upon deletion, your personal data (account information, scan history, and uploaded images) will be permanently removed within 30 days. Anonymized, aggregated analytics data that cannot be tied to your identity may be retained. See our Privacy Policy for full details on data retention.

3. AI-Generated Estimates (Important Disclaimer)

Appraiso uses artificial intelligence and external data sources to generate estimated values.

All results are provided for informational purposes only.

We do not guarantee that:

  • Estimates are accurate
  • Estimates reflect actual market value
  • Data is complete, current, or reliable
  • Estimates are influenced by image quality, lighting, and item visibility

Results may vary significantly from real-world prices.

Appraiso does not guarantee that any estimated value corresponds to actual resale, market, or appraisal outcomes. Users should consult qualified professionals for official valuations.

4. Not Professional Advice

Appraiso is not a licensed appraiser, financial advisor, or valuation service.

Nothing provided through the Service constitutes:

  • Professional appraisal
  • Financial advice
  • Investment advice
  • Resale or pricing guarantees

You should not rely solely on Appraiso for financial or purchasing decisions.

5. Assumption of Risk

You expressly acknowledge and agree that AI-generated estimates are inherently imprecise. The Service relies on artificial intelligence, third-party data sources, and automated analysis that may produce results that are inaccurate, incomplete, or significantly different from actual market values.

By using the Service, you affirmatively assume all risk associated with:

  • The accuracy, reliability, or completeness of any estimate, valuation, or information provided by the Service
  • Any decisions you make based on or influenced by the Service, including purchase, sale, trade, insurance, or investment decisions
  • Any financial loss, missed opportunity, or unfavorable outcome resulting from reliance on the Service

You waive any and all claims against Appraiso LLC arising from your reliance on estimates or information provided by the Service. You agree to independently verify all information before acting on it and to consult qualified professionals for official valuations or appraisals.

6. User Content

You may upload images or other content ("User Content") to the Service.

You retain ownership of your User Content.

However, by uploading or submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to process, analyze, store, and display your content solely for the purpose of operating and providing the Service to you.

We do not use your uploaded images to train AI models or for any purpose other than delivering your scan results. Images are stored temporarily for processing and may be automatically deleted. See our Privacy Policy for details on data retention.

You represent and warrant that:

  • You own or have the necessary rights to upload the content
  • Your content does not violate any applicable laws or regulations
  • Your content does not infringe any intellectual property or other rights of any third party
  • Your content does not contain harmful, abusive, obscene, or otherwise objectionable material

We reserve the right to remove any User Content that violates these Terms or that we find objectionable, without prior notice.

7. Copyright Infringement & DMCA

We respect the intellectual property rights of others. If you believe that any content on the Service infringes your copyright, you may submit a notice under the Digital Millennium Copyright Act (DMCA) to our designated Copyright Agent:

[email protected]

Your notice must include:

  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the material that is claimed to be infringing and its location on the Service
  • Your contact information (name, address, telephone number, email)
  • A statement that you have a good faith belief that the use is not authorized
  • A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner
  • Your physical or electronic signature

We may remove or disable access to infringing content and may terminate repeat infringers in accordance with applicable law.

8. In-App Purchases & Subscriptions

The Service may offer in-app purchases and subscription plans ("Paid Services").

Subscriptions

  • Subscription plans are billed on a recurring basis (weekly, monthly, or annually) as selected at the time of purchase
  • Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period
  • You can manage or cancel your subscription at any time through your Apple ID account settings
  • No refunds will be issued for partial billing periods

Free Tier

The Service includes a free tier with limited daily scans. Usage limits reset daily. Premium subscriptions provide unlimited access.

Pricing

Prices are subject to change. We will provide notice of pricing changes before they take effect. Continued use of Paid Services after a price change constitutes your acceptance of the new pricing.

Payment Processing

All payments are processed by Apple through the App Store. We do not store or have access to your payment information. Payment terms are subject to Apple's terms and conditions.

Subscription Acknowledgment

By purchasing a subscription, you expressly acknowledge and agree that: (a) you are entering into a recurring payment obligation; (b) your subscription will automatically renew at the then-current price until you cancel; (c) you are solely responsible for managing and canceling your subscription through your Apple ID account settings; and (d) Appraiso LLC is not responsible for charges resulting from your failure to cancel.

Chargeback & Refund Abuse

We reserve the right to immediately terminate your account and ban you from the Service if you file fraudulent chargebacks, abuse the App Store refund system, or engage in any payment fraud. We may also pursue recovery of any amounts owed, including costs incurred in responding to fraudulent disputes.

9. Intellectual Property

The Service and its original content (excluding User Content), features, functionality, design, logos, trademarks, service marks, and trade names are and shall remain the exclusive property of Appraiso LLC and its licensors.

Our intellectual property is protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not:

  • Copy, modify, distribute, sell, or lease any part of the Service
  • Reverse engineer or attempt to extract the source code of the Service
  • Use our trademarks, logos, or branding without prior written consent
  • Remove, alter, or obscure any proprietary notices on the Service

10. Feedback & Suggestions

If you provide us with any feedback, suggestions, ideas, improvements, or other input regarding the Service ("Feedback"), you agree that:

  • We may freely use, implement, modify, and incorporate your Feedback without any obligation to you
  • You are not entitled to any compensation, credit, or acknowledgment for Feedback
  • We own all rights to any improvements or features developed based on your Feedback
  • Your Feedback is not confidential and we have no obligation to keep it confidential

11. Promotions, Contests & Sweepstakes

We may from time to time offer promotions, contests, sweepstakes, or other similar activities ("Promotions") through the Service. Each Promotion may have its own specific rules and eligibility requirements, which will be made available at the time of the Promotion.

By participating in any Promotion, you agree to comply with the applicable rules and all applicable laws and regulations. We reserve the right to cancel, modify, or suspend any Promotion at any time without notice.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind.

We expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or reliability of any content or results
  • Uninterrupted, timely, secure, or error-free operation

13. Limitation of Liability

To the maximum extent permitted by applicable law:

Appraiso LLC, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of money, revenue, or profits
  • Incorrect or misleading valuations
  • Business, investment, or purchasing losses
  • Reliance on estimates or information provided by the Service
  • Loss of data or content
  • Service interruptions or downtime

In no event shall our total aggregate liability exceed the amount you paid us in the twelve (12) months preceding the event giving rise to the claim, or fifty dollars ($50.00), whichever is greater.

Waiver of Punitive Damages. You expressly waive any right to seek or recover punitive, exemplary, or multiplied damages of any kind against Appraiso LLC, regardless of the nature of the claim or the theory of liability.

Your use of the Service is at your sole risk.

14. Indemnification

You agree to defend, indemnify, and hold harmless Appraiso LLC, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your User Content
  • Your violation of any third-party rights
  • Any dispute between you and a third party related to the Service

15. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, if you violate these Terms or misuse the Service.

Upon termination:

  • Your right to use the Service will immediately cease
  • We may delete your account and associated data
  • All provisions of these Terms that by their nature should survive termination shall survive, including intellectual property, disclaimers, limitation of liability, and indemnification

16. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date at the top of this page.

Your continued use of the Service after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

17. Changes to the Service

We reserve the right to modify, suspend, or discontinue any part of the Service (including any features, content, or pricing) at any time without prior notice or liability.

18. Age Restrictions

You must be at least 13 years of age to use the Service. If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13 without parental consent, we will delete that information promptly.

19. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles.

Any disputes arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Wyoming, and you consent to the personal jurisdiction of such courts.

20. Arbitration & Class Action Waiver

Informal Resolution First (Cooling-Off Period). Before initiating any formal dispute resolution, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least sixty (60) days. During this period, both parties agree to negotiate in good faith. Most disputes can be resolved without formal proceedings, and this requirement gives us the opportunity to address your concern directly.

Binding Arbitration. If a dispute cannot be resolved informally within the 60-day cooling-off period, it shall be resolved by binding arbitration administered under the rules of the American Arbitration Association ("AAA"). The arbitration shall take place in the State of Wyoming. The arbitrator's decision shall be final and binding.

Class Action Waiver. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Appraiso LLC.

Arbitration Costs. For claims totaling less than $10,000, Appraiso LLC will cover the AAA filing fees. For claims of $10,000 or more, filing fees will be allocated in accordance with the AAA rules. Each party shall bear its own attorneys' fees unless the arbitrator determines otherwise.

Fee Shifting for Bad-Faith Claims. If a party brings a claim that the arbitrator determines to be frivolous, brought in bad faith, or for the purpose of harassment, the losing party shall be responsible for the prevailing party's reasonable attorneys' fees and arbitration costs.

Exceptions. Either party may bring a claim in small claims court if it qualifies. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

21. Export Compliance & Geographic Restrictions

The Service is operated from the United States. If you access the Service from outside the United States, you are responsible for compliance with local laws. You agree not to use the Service in any country or in any manner prohibited by applicable export laws and regulations, including U.S. export controls and sanctions.

22. Third-Party Services

The Service integrates with and relies upon third-party services, APIs, and data providers to deliver its functionality. These include, but are not limited to, AI services, marketplace data providers, image processing services, and payment processors.

We are not responsible for:

  • The accuracy, completeness, or reliability of data provided by third-party services
  • The availability, uptime, or performance of any third-party service
  • Changes to third-party terms, pricing, or functionality
  • Any loss or damage resulting from third-party service failures or data inaccuracies

Third-party services are governed by their own terms of service and privacy policies. Your use of the Service constitutes acceptance of this reliance on third-party providers.

23. No Guarantee of Availability

The Service may experience downtime, outages, errors, or interruptions at any time. We do not guarantee any particular level of uptime, availability, or support response time.

We have no obligation to:

  • Maintain the Service without interruption
  • Correct any errors or defects within any specific timeframe
  • Provide technical support or customer service within any guaranteed response time
  • Maintain compatibility with any particular device, operating system, or browser

24. Assumption of Risk for Transactions

Appraiso is an informational tool only. We are not a marketplace, broker, dealer, or auctioneer, and we are not a party to any transaction you may enter into based on information obtained through the Service.

You acknowledge and agree that:

  • Any purchase, sale, trade, or other transaction you make based on Appraiso estimates is entirely at your own risk
  • We bear no liability for any financial outcome resulting from transactions influenced by the Service
  • You are solely responsible for conducting your own due diligence before entering into any transaction
  • Estimates provided by the Service should not be used as the sole basis for any transaction

25. Limitation on Time to File Claims

You agree that any claim or cause of action arising out of or related to the Service or these Terms must be filed within one (1) year after such claim or cause of action arose. Any claim filed after this one-year period shall be permanently barred. This limitation applies regardless of the form of action, whether in contract, tort, or otherwise.

26. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters, acts of God, or severe weather events
  • Epidemics, pandemics, or public health emergencies
  • War, terrorism, civil unrest, or government actions
  • Third-party service provider or API outages or failures
  • Internet or telecommunications infrastructure failures
  • Server hosting outages or cloud infrastructure disruptions
  • Cyberattacks, DDoS attacks, or security incidents
  • Power outages or utility failures

During any such event, our obligations under these Terms shall be suspended for the duration of the event.

27. Beta & Experimental Features

From time to time, we may offer features, tools, or services that are designated as "beta," "experimental," "preview," or similar ("Beta Features").

Beta Features are provided "as is" without any warranties. You acknowledge that:

  • Beta Features may contain bugs, errors, or inaccuracies
  • Beta Features may be modified, suspended, or discontinued at any time without notice
  • Results from Beta Features may be less reliable than the core Service
  • We are not liable for any loss or damage arising from your use of Beta Features

Your use of Beta Features is entirely voluntary and at your own risk.

28. Electronic Communications Consent

By creating an account or using the Service, you consent to receive communications from us electronically, including via email, push notifications, and in-app messages.

You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. You may opt out of non-essential communications (such as promotional emails) at any time through your account settings, but transactional and security-related communications may still be sent as necessary to operate the Service.

29. User Conduct & Abuse

We reserve the right to refuse service, suspend, or permanently ban any user, with or without explanation, for conduct that we determine, in our sole discretion, to be harmful, abusive, or in violation of these Terms. This includes, but is not limited to:

  • Filing fraudulent complaints, chargebacks, or bad-faith claims
  • Abusing the App Store refund system or subscription process
  • Attempting to exploit, overload, or interfere with the Service
  • Harassment, threats, or abusive behavior toward our team or other users
  • Creating multiple accounts to circumvent bans or usage limits
  • Using the Service to facilitate fraud, deception, or illegal activity

Banned users may not create new accounts or access the Service through any means.

30. Release of Claims

To the maximum extent permitted by applicable law, you hereby release and forever discharge Appraiso LLC, its officers, directors, employees, agents, and affiliates from any and all claims, demands, damages, losses, costs, and causes of action, whether known or unknown, suspected or unsuspected, that you now have or may hereafter have, arising out of or relating to the Service, including any claims related to AI-generated estimates, valuations, or information provided through the Service.

California Residents — Waiver of Civil Code Section 1542. If you are a California resident, you expressly waive California Civil Code Section 1542, which provides:

"A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

You acknowledge that you may discover facts different from or in addition to those you now know or believe to be true regarding the Service, and you agree that this release shall remain effective in all respects regardless of any such discoveries.

31. No Third-Party Beneficiaries

These Terms are intended solely for the benefit of you and Appraiso LLC. Nothing in these Terms shall be construed to confer any rights, benefits, or remedies on any third party (including any spouse, family member, business partner, agent, or representative). No third party has standing to enforce any provision of these Terms.

32. Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.

33. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Appraiso LLC regarding your use of the Service and supersede all prior agreements, representations, and understandings.

34. Contact

If you have any questions about these Terms, you may contact us at:

[email protected]

Appraiso logo
APPRAISO

AI-powered item valuations backed by real marketplace data. Know what things are worth before you buy or sell.

LEGAL

CONNECT

© 2026 Appraiso LLC. All rights reserved.