Effective date: March 22, 2026
Appraiso LLC ("we," "us," or "our"), a Wyoming limited liability company, operates the Appraiso mobile application and website at appraiso.app (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
When you create an account, we collect your email address and display name. If you sign in with Apple or Google, we receive a unique identifier and, optionally, your name and email as provided by those services.
When you scan an item, the photo is uploaded to our cloud storage (Cloudflare R2) for AI analysis. Images are processed solely to identify and appraise your item. Uploaded images are retained temporarily for processing and are not used for AI model training or any purpose other than delivering your scan results.
We collect anonymized analytics data including scan counts, feature usage, and app performance metrics via Firebase Analytics. This data is not tied to your personal identity and is used solely to improve the Service.
We automatically collect certain device information when you use the Service, including device model, operating system version, app version, and general performance metrics. This information is used for diagnostics and to improve compatibility.
We use Firebase Crashlytics and Sentry to collect crash reports and error logs. These may include device model, OS version, and stack traces. This data helps us identify and fix bugs.
If you subscribe to a paid plan, RevenueCat processes your subscription and retains transaction identifiers to manage your subscription status. All payment information (credit card, billing address) is handled directly by Apple through the App Store — we never receive, store, or have access to your payment details.
We do not sell, rent, or trade your personal information to third parties.
We share data with third-party service providers only as necessary to operate the Service. Each provider receives only the minimum data required to perform its function:
Each of these services has its own privacy policy governing data handling. We do not share your personal data with any third parties for advertising, marketing, or profiling purposes.
We may also disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
We retain your data as follows:
You can delete your account at any time through the App (Settings > Manage Profile > Delete Account). Upon deletion, your personal data (account information, scan history, and uploaded images) will be permanently removed within 30 days, unless retention is required by applicable law, court order, or to resolve pending disputes or chargebacks.
We use industry-standard security measures to protect your data, including encrypted connections (HTTPS/TLS), secure token storage (iOS Keychain), and server-side authentication. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
In the event of a data breach that compromises your personal information, we will notify affected users in accordance with applicable state and federal laws. Notification will be provided via email and/or in-app notice as promptly as practicable, and no later than required by law.
We do not use Apple's Identifier for Advertisers (IDFA) or any advertising tracking frameworks. We do not track you across other apps or websites. Our use of Firebase Analytics collects only anonymized, aggregate data and does not require App Tracking Transparency (ATT) authorization.
Our website does not currently respond to "Do Not Track" (DNT) browser signals or Global Privacy Control (GPC) signals, as there is no universally accepted standard for how to respond to such signals. However, we do not engage in cross-site tracking of our users.
Our website (appraiso.app) may use essential cookies for basic functionality such as session management. We do not use advertising cookies, tracking pixels, or third-party analytics cookies on our website.
The Service may display links to third-party websites and online marketplaces (such as eBay, Amazon, and Google Shopping) as part of your scan results. These links are provided for informational purposes only.
We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party site you visit. Clicking a third-party link does not imply our endorsement of that site or its practices.
The Service is operated from the United States. Our servers, databases, and third-party service providers (including Cloudflare, Supabase, and Google) are located in the United States.
If you access the Service from outside the United States, please be aware that your data will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.
By using the Service, you consent to the transfer of your information to the United States and acknowledge that your data will be processed in accordance with this Privacy Policy and applicable U.S. law.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at [email protected] using the email address associated with your account. We will verify your identity by matching your request email to your account email before processing any request. We will respond within 30 days (or sooner as required by applicable law).
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which that information is collected, the business purpose for collecting it, and the categories of third parties with whom we share it.
You have the right to request deletion of your personal information, subject to certain exceptions provided by law.
We do not sell or share your personal information as defined under the CCPA/CPRA. We do not sell personal data to third parties for monetary or other valuable consideration, and we do not share personal data for cross-context behavioral advertising.
We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not receive different pricing, quality, or service levels for exercising your privacy rights.
To exercise your California privacy rights, contact us at [email protected]. We will verify your identity before processing your request and respond within 45 days as required by law.
Under Nevada Senate Bill 220, Nevada residents have the right to submit a verified request directing us not to sell their personal information. As stated in this policy, we do not sell your personal information. However, if you are a Nevada resident and wish to submit such a request, you may contact us at [email protected].
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such data, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Effective date" at the top of this page and, where appropriate, through in-app notification. Continued use of the Service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Appraiso LLC
Wyoming, United States